This Shipping Policy outlines how Fajal Fashion processes, dispatches, and delivers orders placed
through fajalfashion.com. By placing an order with us, you agree to the terms described below.
Delivery Coverage
We currently deliver across Pakistan through our trusted courier partners, covering major cities as well
as most other towns nationwide.
Order Processing Time
Orders are processed and handed over to our courier partner within 24–48 hours of confirmation,
excluding public holidays. Our team will notify you once your order has been dispatched.
Estimated Delivery Time
Once dispatched, orders are typically delivered within 2–3 business days, depending on your location.
Deliveries to remote or far-flung areas may take slightly longer. Delivery timelines are estimates
provided by our courier partners and are not guaranteed, particularly during public holidays, extreme
weather, or unforeseen courier delays.
Shipping Charges
Shipping charges are not fixed and vary by city or delivery location. The exact shippingThe
charge applicable to your order will be clearly shown at checkout before you confirm your order, so you
always know the total amount payable in advance.
Order Tracking
Once your order has been shipped, you will receive the courier tracking details via WhatsApp or phone
call from our team, allowing you to follow your parcel until it reaches you.
Cash on Delivery (COD)
All orders are currently fulfilled on a cash-on-delivery basis. Payment is to be made in cash directly to
The courier rider will deliver your order to you.
Failed or Unsuccessful Delivery Attempts
- Our courier partner will attempt delivery to the address and contact number provided at checkout.
Please ensure these details are accurate and complete. - If you are unavailable, the courier may attempt redelivery or contact you to arrange a suitable time.
- Orders that are refused, unclaimed after repeated attempts, or undeliverable due to incorrect address
or contact information may be returned to us, and re-shipping charges may apply for a second attempt.
Delays Beyond Our Control
fajalfashion.com
Shipping Policy
Fajal Fashion is not responsible for delivery delays caused by circumstances beyond our reasonable
control, including but not limited to natural disasters, political unrest, strikes, extreme weather, or courier
network disruptions. We will, however, keep you informed and assist wherever possible.
Questions About Your Order
For any shipping-related query, feel free to reach out via WhatsApp at +92 371 6463 146 or email
Info@fajalfashion.com, and our team will be happy to assist.